Thoughts About KapConsulting
KapCounsulting,
LLC is hired to lend its expertise to clients in need of insight they do not
possess. In addition to expertise, KapCounsulting, LLC has a track record of
past accomplishments and from businesses to personal services, there's a
consulting opportunity for practically every industry (http://study.com/articles/What_Does_a_Consultant_Do.html).
As a
Consultant of Team 2 – Operations Department for KapCounsulting, LLC, I’ve worked
on the Operations Department Vision Statement, established contact with a new
client looking to place a Radio Ad with Kaplan Radio and reviewed and worked on
an established client’s mission statement with over the past week.
Vision
Statement
Vision
statements are future-based and are meant to inspire and give direction to the
employees of the company, rather than to customers
(http://www.businessnewsdaily.com/3882-vision-statement.html). The Operation’s
Department of KapConsulting, LLC’s vision statement is “Our goal is to continue
to provide a top quality consulting service to the not-for-profit organizations
that we partner with by developing innovative solutions that meet and exceed
our client’s needs. At the same time, as
we continue to grow the business our goal is to make our services available to
the private sector as well”. A 'business vision' is a combination of both
aspirational and tangible goals answering the question, "Where do I see
the business going?"
Establishing
contact with a new client
When
developing a good client relationship with prospects and clients it is imperative
that consultants demonstrate that the client’s needs come first. You have to
see their issues as they do and be able to explain clearly solutions to help
them-even if the solution comes from someone other than you. Being genuine in
what you suggest and offer goes a long way toward developing trust with the
buyer and establishing a good working relationship.
When
delivering customer service it is important that consultants listen
attentively, not take matters too personally, offer sincere apologizes, never
say a request is not your job or responsibility and the customer is always
right.
Mission
Statement
The
mission statement should be a clear and succinct representation of the
enterprise's purpose for existence. It should incorporate socially meaningful
and measurable criteria addressing concepts such as the moral/ethical position
of the enterprise, public image, the target market, products/services, the
geographic domain and expectations of growth and profitability
(http://www.businessplans.org/mission.html). The Mission Statement should
represent the broadest perspective of the enterprise's mission.
My
current challenge is proper time management. Developing time management skills
is a journey that needs practice and some guidance along the way. One of my
goals is to help myself become aware of how I use my time as one resource in
organizing, prioritizing, and succeeding in my studies in the context of
competing activities of friends, work, and family, etc. (http://www.studygs.net/timman.htm). In
an attempt to address this current challenge, I have practiced prioritizing my
assignments both at work, home and school completing the most difficult task
first.
Resources
Study.com. (4/23/2015). What Does a Consultant Do? Retrieved
4/23/2015, from
Airline, K. (12/11/2014). What Is a Vision Statement? Retrieved
from
Center for Business Planning.
(4/23/2015). Mission Statement. Retrieved
from
Study Guides and Strategies.
(4/23/2015). Time management.
Retrieved 4/23/2015, from
http://www.studygs.net/timman.htm
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