Tuesday, May 17, 2016

Experiential Learning Reflection Essay

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Introduction
      The responsibility of the Research Department is to look for and research non-profit organizations.  The Research rep will start to research for organizations within their local area.  Things to consider are churches, clothing banks, basically any place that will help the community.  Once the non-profit organizations have been found then they will do more research on the specific website related to the organization.  Once they are on the web site they are responsible for researching the organizations sites and looking for contacts, whether it’s the president, marketing director, coordinator, however, sometimes they won’t be able to locate a specific person so they can just use the organizations email.  Being in the research department you are responsible for researching non-profit organizations website locating the contact and email them a template to try and get their interest.  After the first email they will wait 24-48 for a response, if they don’t receive any response then they send a follow up email.  Once they get a response back accepting they then add this information to the client intake form and email them back advising they will forward the information to the sales and marketing team.  The research department and sales and marketing department work hand and hand for the company.  They can face issues if a contact doesn’t reach back out to them but every contact may not respond.  Some of the observations the student observed is not having all the tools immediately and having those feelings of being overwhelmed.  Now that week 1 is over she is seen a decrease in the nerves and not being so overwhelmed.
Career skills in the field of business and management
            The experiences and observations that have been noticed involve a lot around having the career skills within business and management.  There are going to be certain skills she will need to know and understand to be effective in the business and management.  Some things she might want to understand is Business acumen its knowing the company’s business (Seabrook, 2003).  One main key is communication this is one she will need to follow along with her classmates.  By having those important communications skills whether they are verbal or written will be a huge factor to develop within the business (Seabrook, 2003).  Since she’s has been a leader in her daily job she was able to implement leadership skills now.  It’s known that leaders do make significant business decisions, they lead by example, have a sense of character (Seabrook, 2003).  She can also improve on her soft skills, she can gain information in active listening to everyone, resolving any type of conflict effectively, providing any form of feedback, leading by example inspiring others, just to name a few (Douglas, 2003).      
Information Management, Planning, and control in business environments.
            With more observation she did come to realization that there needs to be some form of business process here.  It’s known that business processes happen each day that are a part of the jobs daily life (Kent, 2005, 01).  By having strong and successful business processes this can help with the strategic planning of the job.  BPM is known not only to factor on solving process but also promote the culture shift within the company (Kent, 2005, 01).  A company has four key dimensions that they must elaborate to avoid and unhealthy tension in the enterprise. Throughout the organization the people who are involved are the ones that use this information. The process is the information that is related that must be accomplished. Culture is how things are done in the information environments. Infrastructure is the information-related to technologies, policies, tools and the governance that is involved (Hatcher & Prentice, 2004).  These are good policies and factor she can apply to her management, planning techniques.  An organization must know where it stands by constantly evaluating how to operate, consolidate, integrate, optimize, and innovate (Hatcher & Prentice, 2004).   By evaluating these existing resource, it can more effectively suggest future improvement to evolve in a way that will achieve the best possible results (Hatcher & Prentice, 2004).
Conclusion
The student is gaining the understanding she is an asset to the company along with her co-interns. Both her instructors, other interns have stated they are all here for her and the others.  They are all wanting everyone to succeed and help us make it through this experience.  By knowing this it has put her stress at ease a bit.




References
Seabrook, K. (2003). Managing your career: 10 skills for survival & success. ISHN, 37(2), 42. Retrieved from http://search.proquest.com/docview/196548952?accountid=34544

Douglas, M. (2003). Why 'soft skills' are an essential part of hard world of business. The British Journal of Administrative Management, (34), 34-35. Retrieved from http://search.proquest.com/docview/224616196?accountid=34544

Kent,James P.,,Jr. (2005, 01). Business process management. KM World, 14, S14-S15. Retrieved from http://search.proquest.com/docview/197261146?accountid=34544

Hatcher, D., & Prentice, B. (2004, Spring). The evolution of information management. Business Intelligence Journal, 9, 49-56. Retrieved from http://search.proquest.com/docview/222627223?accountid=34544

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