-->Connecting Theory to Practice
The following analysis connects
practice to theory with regard to my internship course outcomes and relevant internship
experiences and observations as they relate to specific professional
competencies practiced during unit one of this course. Course outcomes experienced during unit one of
this internship include evaluation of planning, information management, and
control. Leadership and organizational performance during week one also helped
guide interns on ethical time clock keeping. Lastly, leadership and management
help interns in understanding and practicing organizational processes and
procedures with regard to social media publication.
One of the first examples of
practice to theory during unit one includes information management and control.
Information management is exercised with the delivery of guidelines, of
suggested content, which social media specialists are to follow and stay close
to in communicating through social media. Communication is the key concept here
with leadership training, information management, and new intern
acknowledgement. The underlying theory of this communication results in “an
uncomplicated process of sending and receiving messages” (Cornelissen., Durand,
Fiss, Lammers, Vaara, 2015). The theory of sending and receiving messages
directly, identifies verbal training through the use of a phone call which was
experienced during week one of the internship by Tony Robinson. This is
communication. Additional methods of communication are practiced and utilized
by means of “All hands on deck” meetings, department meetings, and emails. This
communication is enhanced through business process and leadership competencies.
Both business process and leadership concepts present University Consulting, LLC with
strong tools in managing and developing interns.
University Consulting, LLC. includes a number of business process’s which
support business communication and business development. The theory of a, “detail
document” (Page, 2010), is practiced by University Consulting, LLC through the use of
the University Consulting, LLC Employee Handbook, the Intern Training Slides, Media Site Login
Information, Job Descriptions: Social Media Specialist, Metrics Training,
Social Media Specialist Site Administration and Post Response, and the Social
Media Specialist Continuity Book. These documents provide new interns with
vital information to succeed in completing tasks and developing business
communication to the public through social media. Next we consider leadership
competencies offered in the development of new company interns at University Consulting, LLC.
One of the most important leadership competencies in business is
to possess a number of qualities. An important quality is, “The Ability to
Inspire and Motivate” (Brian, 2014, Chapter 6). This theory is put into
practice at University Consulting, LLC. The University Consulting, LLCmanagement team inspires
and motivates potential and new interns by offering informative meet and
greets, providing a flexible work environment, and by providing professional
training and learning tools.
In conclusion this analysis offers some examples of how theory is
put into practice in regard to leadership, business process, information
management, and communication of said guidelines and information. The only
recommendation for improvement in the business process thus far is to provide
additional training to interns. It is vital that interns responsible for public
social media posts are aware that incorrect spelling can damage the reputation
of a business. Recommended training should suggest rereading of potential posts
before and after posting, checking website links for material which is not
professional in nature, and also checking for spelling and content mistakes by
fellow interns.
References
Brian, T. (2014). Leadership.
The Ability to Inspire and Motivate. Retrieved on June 16, 2015
from: http://eds.b.ebscohost.com.lib.kaplan.edu/eds/ebookviewer/ebook/bmxlYmtfXzY0MDQ0M19fQU41?sid=a917ef6b-642c-46d2-af15-fab06a3b8936@sessionmgr110&vid=0&format=EK&rid=5
Cornelissen J.P., Durand
R., Fiss P.C., Lammers J.C., Vaara E. (2015). Putting Communication
Front and Center In
Institutional Theory and Analysis. Vol. 40, No. 1, 10–27. Retrieved
on June 16, 2015 from: http://eds.b.ebscohost.com.lib.kaplan.edu/eds/pdfviewer/pdfviewer?sid=96fe23b1-e6ce-48ed-831b-aaefb3db8574%40sessionmgr113&vid=6&hid=117
Page,
S. (2010). The Power of Business Process Improvement: 10 Simple Steps to
Increase
Effectiveness,
Efficiency, and Adaptability. Retrieved on June 16, 2015 from: http://eds.b.ebscohost.com.lib.kaplan.edu/eds/ebookviewer/ebook/bmxlYmtfXzI5NzgwM19fQU41?sid=c88dff3e-2e65-4f36-ae1a-1d355b38e26e@sessionmgr114&vid=1&format=EB&rid=5
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